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340 results found

  1. I used to be able to alphabetize my inbox emails for easy deletion. Now there is no option. I am frustrated and upset

    How to alphabetize inbox emails. This option used to be available before your changes came. I don't like the changes.

    166th ranked

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  2. You keep asking for me to create a default email should I ever be locked out of my account....Well, You make it impossible to do so.

    Go back to your original design and format. This new, improved and alienating design is impoverished and you are losing customers.

    166th ranked

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  3. Go back to the old version that we like & want

    This is crazy! I can't even figure this **** out. Go back to the old version that we want & like.

    25th ranked

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  4. Stop asking for so many emails and phones numbers for verification unable to turn this off OMG

    Disable all these extra requirements they are messing up my acccount

    166th ranked

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  5. I appreciate the effort you have invested in working with us to resolve this issue. However, it looks like you were not receiving our emai

    I appreciate the effort you have invested in working with us to resolve this issue.

    However, it looks like you were not receiving our emails because your email provider is still bouncing our messages back. You may need to reach out to your email provider for further assistance

    166th ranked

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  6. Let me see anything attached to my email

    I need to see attachments from the Ohio State Medicaid program and you will not let me open them.

    166th ranked

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  7. 166th ranked

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  8. 41st ranked

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  9. 166th ranked

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  10. GARBAGE PROGRAMMING FAULTS IN NEW VERSION OF SOFTWARE and useless means of contact

    Response to the below email.

    I don't use Twitter ( too many poor quality exchanges) or Facebook ( privacy issues), so if you wish to get the information you suggest you might like, in the below message, and in the related reply sent simultaneously, just provide a proper email address and case numbers etc. for the exchanges.

    ie - the Old Ways do work. = Your innovations are valueless. And your long term policies of blocking contact and minimising support are now "reaping their reward"?

    ---- Forwarded message -----
    From: AOL no-reply+aol@feedback-poweredby.uservoice.com
    To: "asbeesley@compuserve.com" asbeesley@compuserve.com
    Sent: Wednesday, 4…

    166th ranked

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  11. AOL 's Help is AWOL. A one of my e-mail accounts is now gone and is not that old. I am looking for free support even if it is a chat box

    Where is AOL's free chat support?

    Your help page keeps building us watches when all we need to know IS THE TIME!

    166th ranked

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  12. 101st ranked

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  13. You can explain this mesage, since the referened email adderss is not mine, and has no conenecion to me.

    What is this? A scam? email address unknown.AOL Member Services

    www.aol.com
    From:
    aolmemberservices@email.aol.net
    Unsubscribe
    To:
    ragarrison@aol.com

    Tue, Nov 7 at 6:52 PM

    AOL

    Dear Cathy,

    We noticed that you haven’t signed in to your account marrcat4@aol.com in a while. If you would like to continue receiving emails with this account, please visit mail.aol.com and log in by February 4, 2024. If you do not log back in, this account will stop receiving email messages and the entire contents of your mailbox will be subject to deletion, including all email messages, settings, and folders.

    166th ranked

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  14. Stop harassing users asking for sign in code daily-You are pompuos idiots not caring about users

    10-6 and 10-9 Stop harassing users asking daily for verification code-you are not a financial institution but bleeping email. Also, we do
    not log in our credit card/bank accounts daily. Fix the issue
    unless you harassing users solely for racist or political
    reasons. Using VPN is a modern technology to protect
    account and we do not have to drop it for your atavistic
    convenience. This is IT terror not protecting cunsumers. You are pompous self-importan a,,holes

    166th ranked

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  15. 10-7-23 -You deleted all my feedback regarding harassment. censorship on steroids. Let users speak so you can improve service

    10-7-23 -You deleted all my feedback regarding harassment. censorship on steroids. Let users speak so you can improve service

    166th ranked

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  16. Stop being EVIL

    The computer have been around to long! So now people like yourselves do evil against thy brother! By creating obvious problems and compounding problems. Dude your jobs not secure or what ever reason besides EVIL you do these things! Once upon our MAIL SECTION of the AOL via. The home page? we do not need you evil personnel to change where the app. Opens too! If we want to see the garbage you evil wants for us to see - to the point , look what you done. Again the computers have been around long enough - WE know how…

    28th ranked

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  17. 166th ranked

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  18. How about answering some of these many complaints---if you care

    how about hiring a new crew that can answer all of these complaints---
    this is the most aggravating company regarding responses to customer complaints or suggestions or ideas that you say you want but seemingly
    ignore.HOW ABOUT AN OPEN LETTER TO ALL WHO HAVE SENT IN COMPLAINTS ABOUT THE"NEW " FORMAT

    30th ranked

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  19. Restore old format

    The new format does not work for me.

    43rd ranked

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  20. Get RID OF POLITICAL ADS, I hit send I get a Biden ad, will stop membership over it

    Stop sending political ads - period! Everytime I hit send a Biden ad comes up. Will look to move everything to gmail with this ****.

    166th ranked

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